Is it possible to dynamically populate fields from a Database(Microsoft AD for example)

Question

Hello everyone, I am a JIRA Admin here at our company and I would like to know if it's possible to populate fields dynamically(as in real time in the Create Issue screen) from a database or even by using Power BI.

The situation I am thinking of is a user filling the "Name" Custom Field with the worker's name and then the Custom Field "Department Head" is automatically populated with the Department Head field from our Active Directory.

If not, can it be done in a transition(as in the Custom Field is updated during the transition with the query answer)

Is it possible at all?

Jack Nolddor [Sweet Bananas] · Answer

Hi Luis,

Does my answer solve your problem?

Regards

Jack Nolddor [Sweet Bananas] · Answer

Hi Luis and welcome,

Currently it is not possible to dynamically populate data from an external source out-of-the-box. However, it exists a few third-party to achieve this.

Check Elements Connect (formerly nFeed) for example.

Kind Regards.