In my organization we are using confluence wiki. Some times it will not respond, restart the host will solve the issue. It is happening very frequent. need help
All we can tell you from a report of "it goes wrong" is that "you need to fix it"
To fix it, you need to know what is wrong. The best place to start working that out is to read the logs and do some monitoring. When it stops, what do the logs say? What is the server doing? High memory/cpu/disk/other-resource usage?
Did you check and can you share log entries from `atlassian-confluence.log` to better understand on why Confluence service is going down?
2019-07-31 02:52:14,105 ERROR [pool-9-thread-1] [common.util.concurrent.Futures$CombinedFuture] setExceptionAndMaybeLog input future failed.java.lang.OutOfMemoryError: Java heap space2019-07-31 02:52:14,105 ERROR [pool-9-thread-1] [common.util.concurrent.Futures$CombinedFuture] setExceptionAndMaybeLog input future failed.java.lang.OutOfMemoryError: Java heap space2019-07-31 02:52:14,105 ERROR [pool-9-thread-1] [common.util.concurrent.Futures$CombinedFuture] setExceptionAndMaybeLog input future failed.java.lang.OutOfMemoryError: Java heap space2019-07-31 02:52:14,105 ERROR [pool-9-thread-1] [common.util.concurrent.Futures$CombinedFuture] setExceptionAndMaybeLog input future failed.java.lang.OutOfMemoryError: Java heap space2019-07-31 02:52:14,136 WARN [http-nio-8090-exec-20] [confluence.util.profiling.DefaultActivityMonitor] close Exceeded the threshold of 60000 ms: ActivitySnapshot{startTime=1564535931863, threadId=1295, threadName='http-nio-8090-exec-20', userId='<unknown>', type='web-request', summary='/rest/capabilities/navigation?lang=en-GB'}-- url: /rest/capabilities/navigation | traceId: bbfd1c4ed13267b6 | userName: anonymous2019-07-31 02:52:14,152 WARN [http-nio-8090-exec-10] [confluence.util.profiling.DefaultActivityMonitor] close Exceeded the threshold of 60000 ms: ActivitySnapshot{startTime=1564535996842, threadId=278, threadName='http-nio-8090-exec-10', userId='<unknown>', type='web-request', summary='/rest/capabilities/navigation?lang=en-GB'}-- url: /rest/capabilities/navigation | traceId: 70ca077ba4730719 | userName: anonymous2019-07-31 02:52:14,214 ERROR [pool-9-thread-1] [common.util.concurrent.Futures$CombinedFuture] setExceptionAndMaybeLog input future failed.java.lang.OutOfMemoryError: Java heap space2019-07-31 02:52:14,230 WARN [http-nio-8090-exec-16] [confluence.util.profiling.DefaultActivityMonitor] close Exceeded the threshold of 60000 ms: ActivitySnapshot{startTime=1564535905374, threadId=1291, threadName='http-nio-8090-exec-16', userId='<unknown>', type='web-request', summary='/rest/capabilities/navigation?lang=en-GB'}-- url: /rest/capabilities/navigation | traceId: f78a1fadf437a674 | userName: anonymous2019-07-31 02:52:14,152 WARN [ContainerBackgroundProcessor[StandardEngine[Standalone]]] [confluence.util.profiling.DurationThresholdWarningTimingHelperFactory] logMessage Execution time for publishing event com.atlassian.sal.api.events.SessionDestroyedEvent@48b87b12 took 2047238 ms (warning threshold is 5000 ms)2019-07-31 02:52:14,245 ERROR [Caesium-1-3] [scheduler.caesium.impl.SchedulerQueueWorker] executeJob Unhandled exception thrown by job QueuedJob[jobId=BackupJob,deadline=1564534800000]java.lang.OutOfMemoryError: Java heap space2019-07-31 02:52:14,245 ERROR [pool-9-thread-1] [common.util.concurrent.Futures$CombinedFuture] setExceptionAndMaybeLog input future failed.java.lang.OutOfMemoryError: Java heap space2019-07-31 02:52:14,245 ERROR [pool-9-thread-1] [common.util.concurrent.Futures$CombinedFuture] setExceptionAndMaybeLog input future failed.java.lang.OutOfMemoryError: Java heap space2019-07-31 02:52:14,245 ERROR [pool-9-thread-1] [common.util.concurrent.Futures$CombinedFuture] setExceptionAndMaybeLog input future failed.java.lang.OutOfMemoryError: Java heap space2019-07-31 02:52:14,245 ERROR [pool-9-thread-1] [common.util.concurrent.Futures$CombinedFuture] setExceptionAndMaybeLog input future failed.java.lang.OutOfMemoryError: Java heap space2019-07-31 02:52:14,245 ERROR [pool-9-thread-1] [common.util.concurrent.Futures$CombinedFuture] setExceptionAndMaybeLog input future failed.java.lang.OutOfMemoryError: Java heap space2019-07-31 02:52:14,245 ERROR [pool-9-thread-1] [common.util.concurrent.Futures$CombinedFuture] setExceptionAndMaybeLog input future failed.java.lang.OutOfMemoryError: Java heap space2019-07-31 02:52:14,245 ERROR [pool-9-thread-1] [common.util.concurrent.Futures$CombinedFuture] setExceptionAndMaybeLog input future failed.java.lang.OutOfMemoryError: Java heap space2019-07-31 02:52:14,245 ERROR [pool-9-thread-1] [common.util.concurrent.Futures$CombinedFuture] setExceptionAndMaybeLog input future failed.java.lang.OutOfMemoryError: Java heap space2019-07-31 02:52:14,245 ERROR [pool-9-thread-1] [common.util.concurrent.Futures$CombinedFuture] setExceptionAndMaybeLog input future failed.java.lang.OutOfMemoryError: Java heap space2019-07-31 02:52:14,245 ERROR [pool-9-thread-1] [common.util.concurrent.Futures$CombinedFuture] setExceptionAndMaybeLog input future failed.java.lang.OutOfMemoryError: Java heap space
02:05:54,632 WARN [Caesium-1-1] [impl.schedule.caesium.JobRunnerWrapper] runJob Scheduled job LaasPerformanceLoggingJob#LaasPerformanceLoggingJob completed unsuccessfully with response JobRunnerResponse[runOutcome=ABORTED,message='LaaS performance logging is turned off']2019-07-30 02:06:03,508 WARN [alert-dispatch:thread-1] [confluence.alert-log] log 1564448763508 ; WARNING ; JVM ; JVM-1002 ; Garbage collection exceeded time limit ; not-detected ; ; ; {"durationInMillis":4668,"windowInMillis":20000,"limitPercent":10,"threadMemoryAllocations":"","threadDump":[]}2019-07-30
2019-07-31 02:52:14,245 ERROR [pool-9-thread-1] [common.util.concurrent.Futures$CombinedFuture] setExceptionAndMaybeLog input future failed.java.lang.OutOfMemoryError: Java heap space
ERROR [pool-9-thread-1] [common.util.concurrent.Futures$CombinedFuture] setExceptionAndMaybeLog input future failed.java.lang.OutOfMemoryError: Java heap space
Well,
it's pretty obvious:
* Add more RAM to your server
* Configure your Java VM to use more heap space
Check:
https://confluence.atlassian.com/confkb/how-to-fix-out-of-memory-errors-by-increasing-available-memory-154071.html
Best
JP
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