Hi,
in our customer portal we have a field System which is a drop down list that I need to edit.
In this case is not a custom field, when I search for it, it says the field does not exists. I have checked on the screen configuration for the specific project and I cannot see it but when I check the specific type in the customer portal (requests type -->edit fields) I see the field.
Apologies cause this question is already asked but I cannot remember what did I do.
Thank you
Paula