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How do you delete a date value in the New Issue View

Betsy Edson

We have a date field (Due Date) that uses the date picker control. However, once you pick a date, you can't delete it. You can edit it and change the date to another one, but you can not remove the existing value in the field. I have to switch to the "old view" and remove it or do a bulk edit to remove the value. Am I missing something?

Accepted answers

Sreenivasaraju P

@Betsy Edson ,

Please check your project field configuration, may be you have made it required. so it can't be empty. It should have some value.

If you don't require this due date field you can make it optional in your field configuration schema.

All comments

Sreenivasaraju P

@Betsy Edson ,

Please check your project field configuration, may be you have made it required. so it can't be empty. It should have some value.

If you don't require this due date field you can make it optional in your field configuration schema.

Betsy Edson

I checked all my field configs and schemas and it is NOT required in any of them. Like I said, I can remove the value if I am viewing the issue in the "old view". It is only in the "new view" that I can't delete it. I've tried in both Chrome and FF. Clicking in the field always brings up the calendar and you can't delete the date in the field (or manually type it).

Warren_mz9b4z

Hi @Betsy Edson

Unfortunately you're correct, there isn't a way to do it currently. Hopefully they will implement this functionality before they eventually stop allowing us to switch back to the old view.

Betsy Edson

I was afraid that might be the case. Thank you for the confirmation.

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