Can't able to Mention other users?

Question

Hi,

I'm facing an issue while i am trying to mention other users in a jira ticket. Whenever i am trying to use '@' symbol along with the name. It doesn't even showing the related names on the ticket.

But other persons can able to mention me on their tickets.

Thanks,

Pete Singleton · Answer

It's not a project level permission like "Browse Project" is, it's a Jira Global Permission across the instance:

amy_5m8uvv · Answer

Hi - I am also experiencing this issue. There isn't a "Browser Users" permission. There is a "Browse Projects" but the user is within a group which has this access granted.

Pete Singleton · Answer

Check with your Jira Administrator that you have the 'Browse Users' global permission granted to you.