JIRA Xray cucumber scenario overlapping text

Question

When creating tests with Xray project in JIRA. under test details you are able to choose whether Manual/Cucumber/Generic.

Afterselecting Cucumber, we can add the scenario script inside however the text overlaps each line.

Noticed this on both latest version of JIRA and Xray. Tried installing older versions of both as well to no avail.

Any help or fix would be appreciated

Rogério Paiva - Xray Xporter · Answer

Hi @[deleted]

If the cause of the conflict is the Katalon add-on disabling, it should solve.

If you need additional help, please get in touch with Xray Support (http://xraysupport.xpand-it.com); we would gladly assist you.

Thank you.

Kind regards,
Rogério Paiva [Xray Support Team]

unknown · Answer

Hi Silva,

We have just upgraded our instance, and see that Katalon add-on is incompatible with our current version. One of our user complained that She has text overlapping issues, on all the Jira Boards she is part of.
So does disabling the add-on helps in getting over this issue?

Thanks,

Manikanth

Inês Silva · Answer

Hi,

This behavior is created by an incompatibility with Katalon add-on.

Our dev team just opened a thread on Katalon Support Forum, in order to work on a resolution for this issue.

You can view and follow it here to get the news about this problem.

Could please verify if you have this add-on installed?

Any more question please contact us through our support desk.

Best regards,

Xray Team