Setting multiple user custom field value via postfunction

Question

Hi!

I have a JMWE Wokrflow post function "Set field value (Groovy)". In my function i need to set a value of a custom "Multiple user picker". The code is working perfectly fine and returning an ArrayList with user names, but the field doesn't show up when viewing an issue.

What type of value should I return to the Result variable in order to fill a multiple users field?

David Fischer · Answer

Actually, in the second screenshot, "admin2" is the user key, which is an immutable user identifier - the username is also unique, but can be modified by the user or the administrator.

The getUserByName method expects a username (which is what you input on the Jira login screen), and the getUserByKey expects a user key, which is really an internal id. Note that, by default, the user key is the lowercase version of the username, but since the username can be changed, they might end up being completely different.

Radhika Vijji _Innovalog_ · Answer

"Administrator" is the display name and "admin2" is the username. And the method expects the username.

Regards,

Radhika

Gleb Kartashov · Answer

Hi!

Thanks for responding, I'll modify the script to return usernames.

While you're at it, can you please tell me what is going on here:

The same user, but getUserByName method is literally not working?