How Can I get Permission to View Content on Confluence?

Question

Hello,

I'm new to Confluence and I just started at a new job. My team is using confluence and sharing stuff on there. When I go to open links to these pages, I get permission denied. My company's tech support seems to have no idea how to help. Nobody knows what to do. Any hints from this community?

Thanks a bunch,

Michael

Nic Brough -Adaptavist- · Answer

You'll need to talk to the administrators for the space the pages live in - they are responsible for adding users and groups to a space and granting them the permissions to see/use it (or the system administrators)

How you find them if you don't know who they are can be hard, but look for

* Pages in the space that you can see that might tell you who the owner is
* Maybe look at the authors of pages you can see, and ask those people
* Ask whomever is giving you the links to pages
* There might be a "contact admins" link at the bottom (a lot of us disable it though, as we tend to expect the space owners to be the contact for most people)

Thomas B · Answer

@Michael - you'll need admin privileges to do this:

* Confluence Administration > General configuration
* Groups
* Assign yourself to the confluence-administrators group

That should work. Otherwise, go to the 'Space' you want to access

* {spaceName} > Space tools 
* Permissions
* Individual Permissions > Edit Permissions
* Add yourself to this list with whatever permissions you want

Let me know!