nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Confluence unable to start after upgrade

Vishal_p33pdz

I have upgraded confluence from 5.8.4 to 6.11.1 & after the upgrade ./startup.sh was showing tomcat started successfully. But upon trying to access confluence getting error as below :

Tomcat Started :

If you encounter issues starting up Confluence, please see the Installation guide at http://confluence.atlassian.com/display/DOC/Confluence+Installation+Guide

Server startup logs are located in /opt/atlassian/confluence/logs/catalina.out
---------------------------------------------------------------------------
Using Java: /opt/atlassian/confluence/jre//bin/java
2019-07-25 15:09:11,994 INFO [main] [atlassian.confluence.bootstrap.SynchronyProxyWatchdog] A Context element for ${confluence.context.path}/synchrony-proxy is found in /opt/atlassian/confluence/conf/server.xml. No further action is required
---------------------------------------------------------------------------
Using CATALINA_BASE: /opt/atlassian/confluence
Using CATALINA_HOME: /opt/atlassian/confluence
Using CATALINA_TMPDIR: /opt/atlassian/confluence/temp
Using JRE_HOME: /opt/atlassian/confluence/jre/
Using CLASSPATH: /opt/atlassian/confluence/bin/bootstrap.jar:/opt/atlassian/confluence/bin/tomcat-juli.jar
Using CATALINA_PID: /opt/atlassian/confluence/work/catalina.pid
Tomcat started.

Browser Access Error :

Confluence had problems starting up

This page is for Confluence administrators. If you're seeing this page, your Confluence administrator is probably working to restore the service.

DescriptionTimeLevelException

Could not load bootstrap from environment

2019-07-25 15:09:19

fatal

BootstrapException: Unable to bootstrap application: The database driver (oracle.jdbc.OracleDriver) was not found in the class path.<br/>This Confluence installation cannot be upgraded automatically. Please see Confluence documentation:<br/>https://confluence.atlassian.com/display/DOC/Database+Configuration

Anyone has encountered this kind of error before ?

Accepted answers

Dave Theodore [Coyote Creek Consulting]

According to the error, it says that the database driver can't be found (ie: you need to install the Oracle driver.) Have a look at the doc and there is a link to the driver download.

All comments

Dave Theodore [Coyote Creek Consulting]

According to the error, it says that the database driver can't be found (ie: you need to install the Oracle driver.) Have a look at the doc and there is a link to the driver download.

Vishal_p33pdz

Hi Dave,

I am new to using confluence so need some clarification. As this is upgrade just copying jdbc drivers will work ? And does it have any version dependancy ?

Dave Theodore [Coyote Creek Consulting]

Most likely that will do the trick. I linked you to the Atlassian doc above on what to do. In order to confirm which versions of things are supported, check out the Supported Platform page for the tool and version in question (page for 6.11.) While you're there, I would recommend verifying that you are using supported Java and Oracle database versions as well. Things may work if you are not running a supported platform, but you may encounter odd issues.

Pro-tip on how to find the correct Supported Platforms page: Use Google and search as follows "confluence <major.minor version> supported platforms" Now you can select from the dropdown and choose the appropriate version, but that method works well for all of the Atlassian documentation. By including the version in your search, you can find the details about your version, which may be different to other versions.

Good luck!

Vishal_p33pdz

Hey Dave,

Thanks for the help, it did resolve the issue & I was able to start confluence successfully by just downloading & copying jdbc drivers.