Filtering by multiple ‘Labels’ gives no data

Question

So I am trying to Filter in the Kanban board by multiple labels.

Scenario: I have a Label A a Label B and Label C. I want to just see labels B and C. Right now when I select filter B and C I get the “Issues are currently filtered” but tickets with labe B and C are not shown.

What is the JQL I need to enter in order to make this possible.

Thomas Schlegel · Answer

That's what I described. If you select both filters, you will only see issues which have both labels, B and C.

You don't see any issues which have only one label.

If you want to see issues which have label b and issues who have label c, create one single filter with a query like this:

labels = B or labels = C

Moto Bro · Answer

I have a ticket that in the labels field it is B and the other ticket labels field it is C. I select both and it does not show the tickets. Right now my JQL is Filter B Labels = B | Filter C is Labels = C.

Thomas Schlegel · Answer

Hi @Moto Bro ,

do your issues have both labels, B and C?

Filters are always additive, so if you enable both filters, you only get issues wich have both labels, B and C.