Receiving Authentication Error from new Jira Webhook

nathan.dunn

Hi all,

 

I just created a new webhook on Jira that I'm just testing out right now. I just sent this post request to it as a test: 

 

 

{
"name": "my first webhook via rest",
"url": "http://www.example.com/webhooks",
"events": [
"jira:issue_created",
"jira:issue_updated"
],
"filters": {
"issue-related-events-section": "Project = JRA AND resolution = Fixed"
},
"excludeBody" : false
}

 

 

However, this is the response I am getting:

 

<?xml version="1.0" encoding="UTF-8" standalone="yes"?><status> <status-code>401</status-code> <message>Client must be authenticated to access this resource.</message></status>

 

I didn't set up any authentication requirement on my webhook, so I'm not sure why this is happening or how I can authenticate the client. 

 

Thanks!

Dario B

Hi @nathan.dunn ,

If I understand correctly you are trying to create a WebHook in Jira Server following the below documentation and you are getting error 401 in return:

• https://developer.atlassian.com/server/jira/platform/webhooks/

If this is correct, then you didn't provide enough information, like:

1. The endpoint you are sending the request to
2. How are you authenticating the REST request

 

Now, in order to proceed with this ticket, can you try to send the below request using Curl and see if it works:

curl -D- -u <USERNAME>:<PASSWORD> -H "Accept: application/json" -H "Content-Type: application/json" -d '{"name":"my first webhook via rest","url":"http://www.example.com/webhooks","events":["jira:issue_created","jira:issue_updated"],"filters":{"issue-related-events-section":"Project = JRA AND resolution = Fixed"},"excludeBody":false}' -X POST http://<JIRA-URL>/rest/webhooks/1.0/webhook

 

Please replace <USERNAME> and <PASSWORD> with your actual username and password and <JIRA-URL> wit the actual url you use to access Jira Server (you may also want to use HTTPS instead of HTTP if available).

In case this does not work, please paste the output of the command in your reply making sure you  remove the sensitive data (username, password, url, etc).

 

Also, in case this is not what you are trying to do please provide as many details as possible.

 

Cheers,
Dario