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JIRA installation application server requirement

Pramod Tripathi

Hi Team,

We are installing JIRA service desk but we do not want to install on Apache tomcat. May I know what are the other application server supported by the JIRA?

We don't want to install any open source product due to security vulnerability issues.

Accepted answers

Alexis Robert

Hi @Pramod Tripathi ,

Atlassian does not provide any other way to use Jira Service Desk, it's always bundled with Apache Tomcat.

You could also look into their Cloud offering : https://www.atlassian.com/purchase/product/jira-servicedesk.ondemand

All comments

Alexis Robert

Hi @Pramod Tripathi ,

Atlassian does not provide any other way to use Jira Service Desk, it's always bundled with Apache Tomcat.

You could also look into their Cloud offering : https://www.atlassian.com/purchase/product/jira-servicedesk.ondemand

Pramod Tripathi

Thanks for your reply. Do we require to install Apache Tomcat server before installing JIRA or JIRA installer will install server it self . Also i want to know in term of security, Tomcat is open source so how JIRA handle the vulnerability . if got any vulnerability in the server or related jars then JIRA will provide patch for that.

Alexis Robert

Hi @Pramod Tripathi ,

Tomcat is already bundled with Jira, you don't have anything to install manually.

For security issues, Atlassian is publishing any vulnerability on their website and then issues a security fix.

Pramod Tripathi

@Alexis Robert Thanks a lot for your reply. Is there any support subscription which we can purchase and that can provide us support for vulnerabilities, bugs fixes and assistance debugging production issues .

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