User coming up as null in emails from jira

Sudarshan Iyer

Hi,

When receiving emails from JIRA  the user working on this is coming up as 'null'. Why so?

Angélica Luz

Hi Sudarshan,

As per the details you provided, the issue might be related to a bug:
- https://jira.atlassian.com/browse/JRACLOUD-72483
Please, take your time to read the information on the bug to check if it's the same issue that you are facing.
If it's not, can you please give us more details and send a screenshot of the issue? Then, we can further investigate what is causing this behaviour.

Regards,
Angélica