Bitbucket service did not start due to a logon failure

Question

This is an new Bitbucket installation.  When it was installed yesterday, Bitbucket was working.  The computer was rebooted over night and today I noticed that the Bitbucket service was not running.  When I tried to start the Bitbucket service manually, I get a message that says "Error 1069: The service did not start due to a logon failure".

I did noticed that the computer's IP address changed, but I can't see how that can affect the startup of a service.

Can you help me?

unknown · Answer

Thanks, man, that's exactly was my problem as well.

David Eng · Answer

I fixed it by resetting the password to the atlbitbucket user account and updating the login password for the atlassian bitbucket and elastic search services.