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JIRA issue PDF exporter

Yurii Monakov

I have a problem exporting issues to PDF from JIRA: all non-english letters are replaced by '#' signs. I guess it is a font problem - font which is used by the exporter does not contain language specific characters.

So is there a way to upload (or specify) font which is used by JIRA's (not Confluence) PDF exporter?

Accepted answers

Midori

Yurii,

you haven't mentioned what plugin you use to export issues from JIRA to PDF, but I assume this is JIRA PDF View Plugin.

if so, then you need to configure a system font for the plugin that contains cyrillic characters.

follow the Configuring a Custom Character Set guide.

All comments

Theinvisibleman

Hi Yurii,

Could you check and ensure that your JIRA and database is using UTF-8? Also, which version of JIRA are you using?

Yurii Monakov

Hi Joe,

Our JIRA database is using UTF-8 (created with 'CREATE DATABASE jiradb CHARACTER SET utf8 COLLATE utf8_bin'). And JIRA (v. 6.0.5) itself supports Russian language through translation plugin.

PS. JIRA is running on CentOS 6.4 server

Midori

Yurii,

you haven't mentioned what plugin you use to export issues from JIRA to PDF, but I assume this is JIRA PDF View Plugin.

if so, then you need to configure a system font for the plugin that contains cyrillic characters.

follow the Configuring a Custom Character Set guide.

Yurii Monakov

Thank you Ferenc, I though that PDF export is not a plugin. Its documentation was helpful.

Andrey Markelov

Hi, you can use the full free add-on: https://marketplace.atlassian.com/plugins/andreymarkelov-atlas-plugins.templator

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