How to send an email notification to a group on custom field value selection when issue is created??

mani@123_24j82f

Hello All,

How to send an email notification to a group on custom field value selection when issue is created?

Example: We have a custom field called Product(single select) and it has options Part1, Part2, Part3 and we have 3 groups Group 1, Group 2, Group 3. If user selects option Part1 it has to send notification the users in the Group 1 same as Part2 is selected it has to send notifications to Group 2.

I have added "Fire a Issue Created event(script runner)" on custom field value selection in post function as below but how to add a condition to send email to particular group on custom field value selection?

cfValues['Product']?.value == 'Part1'

I am new to scripting. Can any one please help me.

Thanks in Advance,

Mani 

Antoine Berry

Hi mani@123 ,

My advice would be the following : 

1. Create a Group Picker custom field (you can add it to the screen(s) of your project so that you can track its value more easily). 
2. In the notification scheme of your project, map this field to the "Issue Created", so that users in this group will receive a mail.
3. Add a script post function in the Create Issue transition. Make sure it is placed after the "creates the issue...." post function, but before "Fire an Issue Created event...". Use this script : 

   import com.atlassian.jira.component.ComponentAccessor
   import com.atlassian.jira.issue.ModifiedValue
   import com.atlassian.jira.issue.util.DefaultIssueChangeHolder
   
   int selectListId = 13500
   def selectList = customFieldManager.getCustomFieldObject(selectListId)
   def selectListValue = issue.getCustomFieldValue(selectList)
   
   def groups = ["Part1": "Group1",
   "Part2": "Group2",
   "Part3": "Group3"]
   
   def groupToSendMail = ComponentAccessor.getUserUtil().getGroup(groups[selectListValue?.getValue()])
   
   int groupCfId = 13900
   def groupCf = customFieldManager.getCustomFieldObject(groupCfId)
   def groupCfValue = issue.getCustomFieldValue(groupCf)
   
   if (groupToSendMail != groupCfValue){
   groupCf.updateValue(null, issue, new ModifiedValue(groupCfValue, [groupToSendMail]), new DefaultIssueChangeHolder())
   }

   Make sure to replace the ids. If a value is not mapped, the group picker will not have any value.

Antoine