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Trying to delete tasks/stories/subtasks. Getting Error.

Jessica Chase

Hi all,

I am trying to delete tasks from the backlog and am getting this error. Any idea what I need to do to be able to delete tasks, stories or subtasks?

"Error

It seems that you have tried to perform an operation which you are not permitted to perform.

If you think this message is wrong, please contact your Jira administrators."

Thanks,

Jessica

Accepted answers

All comments

Thomas Schlegel

Hi @Jessica Chase ,

you need to have the permission to delete issues. This is a project permission. As the error message says, ask your administrator.

Jessica Chase

@Thomas Schlegel thank you. I am the administrator

Thomas Schlegel

As an administrator, check the permission schemes of your projects.

Jack Brickey

and be careful about deleting issues vs. just closing. once they are gone they can't be recovered unless you have a backup and end up doing a full restore.

Jessica Chase

Hi @Thomas Schlegel - how do I do this? "As an administrator, check the permission schemes of your projects."