JIRA - Slack Integration select fields

Question

Good Day

I am currently testing out Slack and how it works for JIRA, but I am however not liking the notifications, is it possible for the notifications to contain other fields?

e.g can I add Description, Story Points, etc, instead of the current selection?

Thanks

Daniel Eads · Answer

Hi all, I'd just like to provide an update and briefly set some expectations.

In the time since this question was originally asked, we've open-sourced the official Server (Jira, Confluence, Bitbucket) apps for Slack.

In order to accelerate our journey to the cloud, together, Atlassian will continue to maintain these apps' compatibility with our Server products. However, we will not be creating new features or matching feature parity with our Cloud integrations. If you would like to add your own customizations/features to the integration, we encourage you to fork the repository where the integrations are available and customize them as you wish like we’ve seen many customers do.

When Jira, Confluence, or Bitbucket Server release new versions, we will validate the compatibility of the apps and release new versions within four weeks of their public release.

Cheers,
Daniel | Atlassian Support

Rejoy Cherian · Answer

Yes, while I am using the ITSM template, the change request notification in Slack currently doesn't show up when is the change scheduled. It is an important information for stakeholders while they receive the notification. Please consider this feature of adding specific fields like these at least in the upcoming releases.

Antonio Grassi · Answer

It would be great if this was added to the base Slack integration.

Our main use case would be adding fields to be included in the notification's "card layout" for the message shown in Slack. Adding things like Sprint & Fix Version would help developers big time as it would enable prioritizing the referenced ticket on the run (among the other work items in your plate) without the need to open the ticket details in another browser tab.

Being able to use specific fields on notification criteria would be useful too.