Unable to get Server ID since Jira Web UI does not launch

PeelWorks Private Limited

Hello,

 

I am installing Jira 8 for the first time on a new server. The server wont start since no license is available. When I tried to get a evaluation license from my.atlassian.com, I need to enter a server Id. The server ID is found in Web->System->Server ID. 

 

Catch 22. Where is the server id available in the jira installation?

 

Siddharth

Alexis Robert

Hi @PeelWorks Private Limited , 

 

you can find the server ID in your server logs when you start Jira (look into <INSTALLATION_DIR>/logs/catalina.out for example).

But this should not prevent the server starting. Even if you have no licence, the server will start and you will see a licence screen (where the Server ID is also available).

 

Let me know if you have any questions, 

 

--Alexis