nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Confluence startup confluence failed

Alexey Zhukov_956kdr

Hello, I have a problem with startup Confluence.

My problem:

Could not load bootstrap from environment. BootstrapException: Unable to bootstrap application: Couldn't save confluence.cfg.xml to /var/atlassian/application-data/confluence

But! I read the posts in the community. And I tried all the solutions and not a result...

I am re-installed Confluence, I check privileges. Help me!

Dedicated user - Confluence.

drwxr-xr-x 14 confluence confluence 4.0K Jul 3 19:14 /opt/atlassian/confluence

drwx------ 20 confluence confluence 4.0K Jul 3 19:40 /var/atlassian/application-data/confluence

Accepted answers

Nic Brough -Adaptavist-

There's not a lot we can help you with here. You need to look at the operating system to see why it cannot save the file to the disk.

Try logging in as the user that is set up to run Confluence, then

cd /var/atlassian/application-data/confluence
cat confluence.cfg.xml
touch confluence.cfg.xml

You will get an error message from at least one of those steps which will tell you what is wrong.

All comments

Nic Brough -Adaptavist-

There's not a lot we can help you with here. You need to look at the operating system to see why it cannot save the file to the disk.

Try logging in as the user that is set up to run Confluence, then

cd /var/atlassian/application-data/confluence
cat confluence.cfg.xml
touch confluence.cfg.xml

You will get an error message from at least one of those steps which will tell you what is wrong.

Alexey Zhukov_956kdr

cd - OK!

cat - OK!

touch - not error - OK!

id:

uid=1007(confluence) gid=1007(confluence) groups=1007(confluence)

-rwx------ 1 confluence confluence confluence.cfg.xml

Nic Brough -Adaptavist-

Are you running the installer as "confluence"?

Alexey Zhukov_956kdr

No, as root. need to use user "confluence"?

Mirko Schäfer (Seibert Solutions)

By the way, an alternative is to set the right file permissions:

sudo chown -R <confluence-user> <confluence-install-folder>
sudo chown -R <confluence-user> <confluence-home-folder>
sudo chmod -R u=rwx,g=rx,o=rx <confluence-install-folder>
sudo chmod -R u=rwx,g=rx,o=rx <confluence-home-folder>

https://confluence.atlassian.com/confkb/how-to-set-file-system-permissions-for-confluence-986879252.html