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Receive Jira notifications only in channel, not as private message

Jakob Jungmeier

Hello

Every time when something is happening in Jira, it will appear in two sections. We want to have it in the #jira channel, but it also opens in the app section at the bottom of the side menu as well.

I cannot find a way to disable it.

Can you help me with that?

Accepted answers

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Krishnanand Nayak

are you on cloud or server? Also what plugin are you using for this integration?

Jakob Jungmeier

We are using Cloud and the corresponding app.

Krishnanand Nayak

not sure about your setup, but each app will have the option for either posting to a Channel or as the App Bot.

Jakob Jungmeier

Well.. I know, I have this situation.

I do not want to have a private message pop up from the bot and I cannot find any option to turn this off without disabling the whole app for the entire company.

We only want to have the bot in the channel. At the other slack accounts it is working like this.

Jakob Jungmeier

Now I found the solution.
I do not know, why this was not working before, but with "\jira manage" I can unsubscribe to the jira bot.
I tried this many times before but got always to the connect section of the bot.

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