Can I temporarily suspend an organisation that uses my JIRA desk

faazel.muhseen

I have set up organisations and users under each organisation. These users can log tickets on behalf of their organisation. However due to accounting related issues I want to temporarily suspend the team responding to a ticket.

Or even stop the org being able to log tickets.

Angélica Luz

Hi Faazel.

Welcome to Atlassian Community!
When we add customers to an organization, they will be able to see tickets that were shared with the organization and whenever they create a ticket they will have the option to share, the only way to remove this permission is by removing the customers from the organization
We have a feature request suggesting the ability to disable the ability to share with the organization:
- https://jira.atlassian.com/browse/JSDCLOUD-4382
Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica