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Create Dashboard permission not working as expected

Neeta Dubey

Hi,

I've explicitly given access to one group in "global permission" to create dashboard however user is not able to created dashboard and gets permission related error.

how should i fix this problem?

Accepted answers

All comments

Jack Brickey

Are you absolutely sure that the user in question is actually in one of the roles defined in the share dashboards or filters in the Global settings? Is this a single user or all user in the group/role.

Neeta Dubey

Thank you so much for your reply. I'm attaching screenshot of permission and user profile.

permission screenshot.png user profile screenshot.png

Neeta Dubey

hi jack! ,Did you get chance to look over my query.

the user is stuck as he is not able to create dashboard and filters for his project.

Jack Brickey

Neeta, sorry for the delay. I am in the middle of moving and not online much throughout the day.

So first, unless something has changed any user should be able to create a dashboard. The global share permission gives a user the ability to share the dashboard or other object. To be clear, is this the only user experiencing the inability to create a dashboard? Can you share a screenshot of the error they receive? Is this cloud or server? Ultimately you may need to reach out to Atlassian Support especially if this is cloud.