nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

JQL for customer request category in jira service desk

Parth Paradkar

Is there any way to perform the JQL search on the Customer Request Category in Service Desk?

Note: Don't get it confused by Customer Request Type in Service Desk. Check Image.

Accepted answers

Kian Stack Mumo Systems

No, there is not. I've never heard of any add ons that do that either

All comments

Kian Stack Mumo Systems

No, there is not. I've never heard of any add ons that do that either

Parth Paradkar

Hi Kian,

Thanks for writing. Is there any suggestions ticket created for Atlassian to be implemented in future versions?

Katarzyna

Hi @Parth Paradkar,

where do you want to use it? In the Issue Navigator as a Jira user, in the Queue for agents or as a customer (on the Customer Portal: in the searcher before creating a ticket or in the searcher after creating a ticket).

Parth Paradkar

Hi, @Katarzyna ,

We gonna use it for Issue NAvigator as a Jira User and Queue for agents.

Thanks.

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