413 Request Entity Too Large when uploading add-ons above ~30-40MB

Travis Chafey_zvfm9e

I am attempting to upload a few add-ons manually as .jar or .obr files. I do not have the ability to automatically upgrade the add-ons as we do not have access to the connect to the marketplace from the server.

We are running Jira 7.12.2 Windows Server 2012 R2 and IIS 8.5.

The page itself continues to try installing forever and never logs anything in the Jira logs. I was able to get the 413 Request Entity Too Large error when looking at the console in Chrome. It does the same thing in IE or Firefox.

All I could find in Jira support pages talks about changing the client_max_body_size which I found to be a Nginx command.

https://confluence.atlassian.com/stashkb/updating-add-ons-by-file-upload-hangs-using-upm-660735049.html

I did find a page that says to change the uploadreadaheadsize in IIS. I changed that to 100MB and restarted the IIS site and eventually the entire server. It was at the default setting of 49K.

https://craftcms.stackexchange.com/questions/2328/413-request-entity-too-large-error-with-uploading-a-file

I have run into the issue with the BigPicture and ProForma add-ons which are both in the 40-50MB range.

Travis Chafey_zvfm9e

We were able to resolve this with another setting in IIS.

 

To fix this issue we changed the following setting in IIS:

MACHINE->Site->IIS->Request Filtering->Edit Feature Settings->Maximum allowed content length

We changed the value to 100000000 (100MB). The default value was 30000000 (30MB). This caused any apps over 30MB to have a stroke during the uploading process.

https://groggyman.com/2013/12/24/resolving-error-413-request-entity-too-largenot-allowed-in-iis-7-5/