Freezing Loading screen when create/update/edit Issues

Marco Augusto Santinho Gonçalves

Good Morning,
I am having problems with the jira service desk,
when we make any action in issue the screen is loading and nothing happens,
the change is updated, but the screen still in frozen loading screen,
I currently use the server version where it serves more than 3 countries
and works 24/7.
I am attaching some graphics because all the attempts have already been exhausted.
Any help are welcome.
Att