I've increased the size limit to 100mb and the user has tried to upload files in different types.
Hello @dima khosravi
What is the error which you see in the logs?
I've uploaded a photo of the error.
and it says file " filename "was not uploaded.
an internal error has occurred. please contact your administrator.
I meant to share the log file - atlassian-jira.log, your jira admin should be able to provide you the log file.
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