How to assign issue using Bob Swift "Create On Transition" Add-on

Question

I'm not sure I should be asking questions here pertaining to add-ons, please let me know.

I have created an issue in another project and linked it using the Bob Swift "Create On Transition" add-on but am not able to assign the created issue or add watchers.  I've tried using names "Joe Smith" and email address "joe.smith@abc.com" with and without double quotes but have had no luck.

Bob Swift · Answer

If you need more help, best to create a support request with us. You will need a login (Help).

Betsy Walker {Appfire} · Answer

You should use the “username” of the user (as shown on their Profile).

If you are still having issues, please provide a screenshot of your post function configuration and we’ll take a look.

Thanks!