nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Closed and or Resolved

Yolanda Vega_yyb57w

Why can we no longer see the details of a ticket once it’s been closed/resolved?

Accepted answers

All comments

Victor Mutambuki

Yolanda,

Would you please take a screenshot for clarity purposes.

Victor

Yolanda Vega_yyb57w

VAYA 2.JPG Vaya 1.JPG

Victor Mutambuki

Yolanda,

Thanks for the screenshots. What other info are you looking for? Both reporter and agent screen views seem ok.

Only thing that is missing is the request type in the agent view of ticket.

Victor

Yolanda Vega_yyb57w

Missing details...

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