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Why JQL search doesn't show all the results?

Michael Raj_18ewee

Hi, I'm struggling with searching possibilities in JIRA.

I'm looking for issues with the text "P15583345" inside.

Search query [text ~ "P15583345"] gives me only 3 results but there are 5 issues with mentioned string (no other filters applied).

If I search for other word which is in these 5 and next 183 issues it finds them. But the only unique word that connects these 5 issues is "P15583345".

Did you have such problem? How else can I find these issues?

Michel

Accepted answers

All comments

Alexey Matveev

Hello,

Are you sure that those two issues have P15583345 with spaces before and after the word?

Nic Brough -Adaptavist-

And in what type of fields are these strings?

Vimalraj

It could index issue. Please try to re-index if the record is not too high and try. Thanks

Michael Raj_18ewee

@Alexey Matveev Actually, there is an underscore before and a space after the string. In both - found and not found.

Alexey Matveev

text ~ looks for the word in all text custom fields including comments. I believe that in found tickets you ve got P15583345 with spaces before and after the word. If you enter P15583345, it will not find _P15583345.

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