integrate azure alerts with jira ticketing tool

Question

Hi Team,

Need your attention.

Iam planning to integrate azure alerts with jira ticketing tool.

Currently i have sets all alerts in azure monitor and in action group i have put my email Id.

So if any alerts fires it send notification to my email.

Now I want whenever alerts get generated it should create  jira ticket.

I have gone trough many article which show how to intigrate this with webhooks.

But iam not able to understand how and what to put.

Please help me in this

Thanks in advance

Brad Collins_zb381e · Answer

Hi @Saurabh pandey ,

You can try reaching out to ZigiWave, since they're having a large number of integrations in their portfolio. Also their implementation specialist and support team are amazing! Their website is https://zigiwave.com/jira-software/ and might be having this integration. Good luck!

Regards,
Brad

Dario B · Answer

Hi @Saurabh pandey ,

If the alerts are sent by email, then you can just configure Azure to send the  alert email to Jira as well and then create an email handler to create tickets from these emails in the desired project in Jira.

Please see the below documentation page explaining how to do so:

* Creating issues and comments from email

Let me know if this helps.

Cheers,
Dario