Make billing start date the SAME for all Atlassian contracts

Question

My company has multiple Atlassian applications and add on licenses that have started billing at different times.

The monthly payment and reconciliation with our Accounting dept is LONG with all the different small payments.

How can we make 1 invoice, 1 payment for all licenses?

Atlassian billing support just keeps emailing--contact us.

tglasswork · Answer

Can you provide me Support's telephone #?

Its not in the portal and has resulted in many emails from Support but no way to talk live.

Kat Warner · Answer

You will need to contact Atlassian Support for help with your billing query.