Error upgrading jira7.3.6 to 7.13.4

Question

root@localhost. /var/jira_soft# cat /var/atlassian/application-data/jira/log/atlassian-jira.log|grep error 2019-06-22 15:45:47,396 JIRA-Bootstrap ERROR [c.a.jira.upgrade.PluginSystemLauncher] A fatal error occured during initialisation. JIRA has been locked. 2019-06-22 15:45:47,419 JIRA-Bootstrap ERROR [c.a.jira.health.HealthChecks] An error occurred while trying to start JIRA. We can't give you any more detail right now, we suggest checking the logs for more detail and contacting our support team. 2019-06-22 15:45:48,427 JIRA-Bootstrap ERROR [c.a.jira.startup.DefaultJiraLauncher] JIRA has failed to start because of the following errors: [(Event: Level = (EventLevel: fatal) , Key = (EventType: startup-unexpected) , Desc = We couldn't start JIRA , Exception = An error occurred while trying to start JIRA. We can't give you any more detail right now, we suggest checking the logs for more detail and contacting our support team.
See our documentation for more information on contacting our support team and creating a support zip.)] 2019-06-22 17:43:00,371 JIRA-Bootstrap ERROR [c.a.jira.upgrade.PluginSystemLauncher] A fatal error occured during initialisation. JIRA has been locked. 2019-06-22 17:43:00,394 JIRA-Bootstrap ERROR [c.a.jira.health.HealthChecks] An error occurred while trying to start JIRA. We can't give you any more detail right now, we suggest checking the logs for more detail and contacting our support team. 2019-06-22 17:43:01,389 JIRA-Bootstrap ERROR [c.a.jira.startup.DefaultJiraLauncher] JIRA has failed to start because of the following errors: [(Event: Level = (EventLevel: fatal) , Key = (EventType: startup-unexpected) , Desc = We couldn't start JIRA , Exception = An error occurred while trying to start JIRA. We can't give you any more detail right now, we suggest checking the logs for more detail and contacting our support team.
See our documentation for more information on contacting our support team and creating a support zip.)] 2019-06-22 17:43:35,600 http-nio-8080-exec-1 ERROR 1v9ezkt [c.a.j.web.servlet.InternalServerErrorServlet] {errorId=a7b519ef-7b92-4fd8-b930-0d817a3af4c6, interpretedMsg=, cause=com.atlassian.cache.CacheException: com.atlassian.extras.common.LicenseException: Failed to verify the license., stacktrace=com.atlassian.cache.CacheException: com.atlassian.extras.common.LicenseException: Failed to verify the license.

秦良 · Answer

Because the log is too big, I put the log on the cloud storage top, please click the link to view

http://seafile.oasgames.com/f/7beb9e642ee443af9a8e/

Nic Brough -Adaptavist- · Answer

Could you read the log for the problems around these lines?  Grep'ping for error has suppressed the warnings thrown that lead to the errors, so we can't see what has been failing.