nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

When i try to export CSV all fields it loading and give me error

Cristian Ionescu

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Jira on cloud.

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Angélica Luz

Hi Cristian,

Just for us to try to replicate this issue, I would like to make some questions to make sure I will follow the correct steps.
Are you the only user facing this issue?
How many tickets are you trying to export?
If you try to export, for example, 10 issues, does it work?
When did this issue start?
Have you tried to export using another browser or network?

Regards,
Angélica

Cristian Ionescu

Dear Angelica,

Are you the only user facing this issue? no there are multiple users
How many tickets are you trying to export? <1000 issues
If you try to export, for example, 10 issues, does it work? if i check all fields is not working
When did this issue start? around 2 weeks
Have you tried to export using another browser or network? Yes it is the same.

The problem is only when i extract all fields.May be this a problem because i have a lot of fields?

Angélica Luz

I tested with 87 fields, not all were filled, but it exported normally. How many fields there are on the tickets? Do the tickets have a lot of information on the fields, like many comments, for example?

Cristian Ionescu

Around 457 fields

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