Why I can't use additional parameters in webhook.
For example I have webhook like this
https://webhook.com?email=${recipient.email}&l1=${issue.key}&id_survey= 237647&id_template=4280
I've got an error - wrong url
Without knowing your Jira Service Desk version here is one thing for old versions:
https://jira.atlassian.com/browse/JSDSERVER-4435
With Jira Service Desk 4.1 there were some improvements: https://confluence.atlassian.com/servicedesk/jira-service-desk-4-1-x-release-notes-963663641.html
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