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Confluence Server, creating Jira Server issue(s) through Confluence forms

thorsten1304

Hello,

I created a form for our onboarding procedure. Some fields are drop downs and some fields are plane input text fields. How I can create a jira ticket in a specified project out of that, where the subject will be set automatically by some field inputs?

Best regards

Thorsten

Accepted answers

All comments

Ravi Sagar _Sparxsys_

Hi @thorsten1304

In Confluence which is already linked to Jira using application links. Just highlighting the text will bring a pop up to create an issue in Jira. However that works for simple use cases. In your case, you might need to use ScriptRunner to create an issue in Jira using REST API or Application Links. There might be an app as well for doing this which I never used. Just wondering why create a form in Confluence, why not Jira directly?

Ravi

thorsten1304

Hi @Ravi Sagar _Sparxsys_ ,

thanks for your fast answer. I know your 1st solution. But that will put all values in the subject field. The other problem is, that it will put the complete list of a dropdown field in the output and not the choosen value only.

Your 2nd idea with creating a form in Jira directly. How to do this? We have no admin rights and the process of adjusting the workflow is really slow. Is there a ways to do this without admin rights?

Best regards Thorsten

Ravi Sagar _Sparxsys_

1. Read this for more details: https://confluence.atlassian.com/doc/use-jira-applications-and-confluence-together-427623543.html

It is a bit limited when it comes to the fields but if the data is in a table, it can pick the fields and you can map it to your Jira issue fields.

2. You need to be an admin.

3. Also look at embedding Jira's issue collector on Confluence page: https://confluence.atlassian.com/adminjiraserver/using-the-issue-collector-938847338.html

Alex Medved _ConfiForms_

You can also look at ConfiForms app for creating Jira issues from Confluence forms

thorsten1304

Hi @Alex Medved _ConfiForms_ , that sound quite good. I will try it later in our. Confluence. Hi I can add the values of the field to the description in the created ticket?

Alex Medved _ConfiForms_

It is a matter of mapping the ConfiForms fields with Jira issue fields - for example here, https://wiki.vertuna.com/display/CONFIFORMS/Creating+JIRA+issue+from+Confluence+with+ConfiForms?preview=/1212664/1212663/jira-form-def4.png

You can see that field "description" in Jira will be filled with the value of "details" field in ConfiForms

thorsten1304

It works!!! Great! Thanks. Just one question. While using

"description": "[entry.FirstName]\n[entry.LastName]\n[entry.StartingDate]\n[entry.Position]\n[entry.Notebook]",

the fields Position and Notebook are drop down fields in my form where the values are defined in the field with id and label. After creating the Jira tickets the id of the value and not the value itself will be inserted to the ticket. How I can insert the Label/value instead of the id?

thorsten1304

After some internal discussion rounds I found the solution. Thanks

MARK RYAN DAYANGHIRANG_a7zyhz

Care to share the solution?

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