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How to identify tickets creation ?

Raju KC

I want to write post-functions in create issue and want to know from script runner where the jira ticket is created .ie from email or web.

Is it possible?

Accepted answers

Renjith Pillai

No.

By the time script runner is invoked, I guess, that information is lost, AFAIK.

Write your own email handler or use JEMH which can fill in a custom field which differentiates the tickets.

All comments

Renjith Pillai

No.

By the time script runner is invoked, I guess, that information is lost, AFAIK.

Write your own email handler or use JEMH which can fill in a custom field which differentiates the tickets.

Raju KC

Are there any good tutorials on how to start writing my own email handler.

Renjith Pillai

This is your starting point - https://developer.atlassian.com/display/JIRADEV/Custom+Message+(Mail)+Handler+for+JIRA

I would suggest that you look at JEMH before spending time to develop an own handler. at https://marketplace.atlassian.com/plugins/com.javahollic.jira.jemh-ui

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