Everytime I try to download the upgrade, a screen comes up to purchase an installer. I'm really new to this, so any input would be appreciated.
Can you show us a screenshot of what you mean?
Hi Rebecca,
If you've already got a Jira license just download the installer using the free trial link. It's really the full installer, and your license will be automatically applied.
That warning used to scare me all the time.
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