Is there any way to let know the JSD admin to get a call from customer(If the line is busy)?

Question

Is there any way to let know the JSD admin to get a call from customer?

Alexander Bondarev_x6gjf3 · Accepted Answer

hm, you can create simple process "get a call'.

for example users can create a task :

1. from the Portal

2. send email to JSD-mail

It will be separate queue, where "JSD admin" will get the task, then Close it after making call.

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