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confluence stops working after a couple of days

marius

Hi,

I installed Confluence on my Ubuntu vps, and for a month or two it stops working every couple of days.If I look into atlassian-confluence.log I find this kind of error

2019-06-02 02:58:33,374 WARN [HealthCheck:thread-1] [troubleshooting.stp.spi.DefaultFileSystemInfo] lambda$getThreadLimit$0 Failed to determine the configured process limit
java.lang.NumberFormatException: null
at java.lang.Integer.parseInt(Integer.java:542)
at java.lang.Integer.parseInt(Integer.java:615)
at com.atlassian.troubleshooting.stp.spi.DefaultFileSystemInfo.lambda$getThreadLimit$0(DefaultFileSystemInfo.java:52)

Accepted answers

Soporte Excentia

Hi Marius

This problem seems to be related with the number of threads Confluence can run at same time.

In the following KB article you cand find a possible resolution. You should change yout limits.conf file.

https://confluence.atlassian.com/kb/health-check-thread-limit-858578685.html

Best regards.

All comments

Soporte Excentia

Hi Marius

This problem seems to be related with the number of threads Confluence can run at same time.

In the following KB article you cand find a possible resolution. You should change yout limits.conf file.

https://confluence.atlassian.com/kb/health-check-thread-limit-858578685.html

Best regards.

unknown

thank you. updated limits.conf. Will reply in a couple of days with the result.

unknown

hey again. That did not work.

Searched all for all files named limits.conf, there is only one in /etc/security. Checked to see if I edited correctly and it looks like this:

...

#        - stack - max stack size (KB)

#        - cpu - max CPU time (MIN)

#        - nproc - max number of processes

#        - as - address space limit (KB)

#        - maxlogins - max number of logins for this user

#        - maxsyslogins - max number of logins on the system

#        - priority - the priority to run user process with

#        - locks - max number of file locks the user can hold

#        - sigpending - max number of pending signals

#        - msgqueue - max memory used by POSIX message queues (bytes)

#        - nice - max nice priority allowed to raise to values: [-20, 19]

#        - rtprio - max realtime priority

#        - chroot - change root to directory (Debian-specific)

#

#<domain>      <type>  <item>         <value>

#




#*               soft    core            0

#root            hard    core            100000

#*               hard    rss             10000

#@student       hard    nproc           20

#@faculty       soft    nproc           20

#@faculty       hard    nproc           50

#ftp             hard    nproc           0

#ftp             -       chroot          /ftp

#@student       -       maxlogins       4




confluence      soft   nofile  4096

confluence      hard   nofile  8192

confluence      soft   nproc   4096

confluence      hard   nproc   8192




# End of file

The next step would be to find out what log files I should clear, restart confluence, and check to see the errors. Can you tell me the names of the log files ?

Soporte Excentia

Hi Marius!

I am sorry to hear that it did not work

The log files you should check are normally located in. In these files you should find the cause of 90% of Confluence app problems.

/var/atlassian/application-data/confluence/log/atlassian-confluence.log

/opt/atlassian/confluence/logs/catalina.out

Did you try to restart your server after changing limits.conf? (Restart after changing limits.conf) I would like to recommend you to read this thread.

By the way, could you browse this URL BASE_URL/plugins/servlet/troubleshooting/view/ and tell me what you see? Are all items checked?

Also, if Confluence stops again, please provide and extract of last lines of those log files.

See you!

marius

hey. iti seems the limits.conf worked after I restarted my vps.

thank you @Soporte Excentia !!!!

Soporte Excentia

Great @[deleted]! I am really happy to read this

Thanks for your feedback.

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