Migrate single project from Cloud to Server, but cannot upgrade Server to latest version

Question

Hello all

I have just been asked to migrate a single project from JIRA Cloud to one of the two JIRA Server instances that my team uses. I need advice!

Overview:

* I'm in a large organisation that has multiple JIRA instances.
* I am admin for a small JIRA instance (SEE), which we want to shut down as soon as possible. It's on 7.9.0.
* Another group runs a larger and better-supported JIRA (AE), that we want to migrate to. They are currently on 7.2.4 but are planning to upgrade to 7.9.0 soon.
I have no admin access or control over this JIRA, and they will probably never manage to get to the latest JIRA version.
* We plan to migrate our projects from SEE to AE, as soon as AE upgrades to 7.9.0.

The new situation:

* We are about to take on new work from a team that's been using a project in Cloud JIRA. They have about 500 issues, and lots of custom config.
* We need to migrate it off Cloud before June 30 2019, because our organisation's security policy doesn't like Cloud :-(  Plus that's when our contract with the current dev team ends.
* We don't mind whether the new project goes into SEE or AE. It's OK to have a new JIRA instance to migrate into as a start, but it eventually needs to be in either SEE or AE for day-to-day use.

My question:

How can we migrate that project off Cloud in a way that won't prevent us from later migrating from SEE to AE?

Thanks.

Melanie Albrecht · Answer

Hi again @Brant Schroeder

Is it possible to follow the steps in your link if the JIRA Server is NOT at the latest version?

Thanks.

Melanie Albrecht · Answer

OK, this is making me hopeful.

I thought that you could only restore from Cloud to Server if the Server is at the latest JIRA version. Is that not the case?

Brant Schroeder · Answer

Since it is a single project I would suggest following this article.  https://confluence.atlassian.com/adminjiraserver079/restoring-a-project-from-backup-950288979.html

If the project needs to eventually be in AE I would suggest moving it there if you feel that they will never upgrade to 7.9.  Otherwise move it to your instance.