I have read several documents in which is stated that other Jira users (Core or Software) can be Service Desk collaborators, working on issues without a direct contact with customers.
Is it somehow possible with Confluence users?
Confluence is a completely separate system with its own users. Collaborators have to be Jira users, whether the person can use Confluence or not is irrelevant to Jira.
Thank you very much.
Not the answer I hoped to read but thank you!
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