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Confluence Data Server Azure: BadRequest related to monitoring pricing tier

Nicholas Ruiz

I'm getting a "BadRequest" error when trying to deploy the Confluence Data Server marketplace resource on Azure. I'm following the instructions at the website below to deploy Confluence Data Server on a fresh Azure account. The installation params were mostly the default settings.

https://confluence.atlassian.com/conf612/getting-started-with-confluence-data-center-on-azure-958778564.html

The deployment fails with the following error:

"Pricing tier doesn't match the subscription's billing model. Read http://aka.ms/PricingTierWarning for more details." According to the info in the link, it seems that there is a configuration issue caused by an update to the monitoring pricing.

The `confluenceTemplate` and `workspaceTemplate` both failed.

Screen Shot 2019-05-31 at 9.34.21 PM.png

What are your recommendations for fixing this issue? Is it a problem others are encountering when attempting to install Confluence 6.15.4 (latest at the time of this post)?

Accepted answers

Diego_88dj6o

Hello there!

This issue seems to come up when the selected pricing method in the template is not compatible with the method available in your Azure subscription.

This change was recently made by Microsoft, but we have fixed our templates already to accommodate that. Please keep in mind that you may need to change that option manually. Currently, the Azure subscription portal only works as PerGB. Prior to this change we had Free, PerNode or Standalone for Confluence.

Every time we release a new template to the Azure store, Microsoft needs to accept and review those changes. Given the delay of the Microsoft marketplace publishing, the git repoitories will always have the latest + greatest templates. Here is the link:

Atlassian Azure Deployment

Let us know if this helps!

All comments

Diego_88dj6o

Hello there!

This issue seems to come up when the selected pricing method in the template is not compatible with the method available in your Azure subscription.

Atlassian Azure Deployment

Let us know if this helps!

Nicholas Ruiz

I'm still having poor luck trying to deploy the Confluence Data Center template. I tried using the latest version stored in Bitbucket here:
https://bitbucket.org/atlassian/atlassian-azure-deployment/src/master/confluence/

I'm just trying to do a vanilla installation, without setting up SSL certs, CNAMEs, etc, just to proof out that I can get an instance running on Azure, so I'm minimally setting up the passwords, jumpbox SSH, etc, according to the template.

No matter how I try to deploy, I consistently get the "Pricing tier doesn't match the subscription's billing model" error. I switched from a trial subscription to the Pay as You Go subscription, and I set up an East Coast resource group to deploy under.

Nicholas Ruiz

Screen Shot 2019-06-12 at 10.29.51 AM.png Ok, I found the Workplace Sku field, which needs to be set to PerGB2018, which is what you were alluding to in the first response. The deployment gets a bit further, but now confluenceTemplate is still failing with a Bad Request: Operation results in exceeding quota limits of Core. Maximum allowed: 4, Current in use: 2, Additional requested: 8.

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