Buenos dias, es posible realizar un proyecto en jira service desk que lo vean solo algunos clientes?
Hi Gonzalo,
Welcome to Atlassian Community!It's possible to set a project to a few customers, for that you must change some settings.Please, go to the Project settings > Customer permissions > Who can access the portal and send requests to XXXXXXX? > Customers my team adds to the project > Save.Then, on the same page, click on "Change the Global settings" and change set the options on Customer Permissions as below:
After that, you can add manually each customer to the project.
Regards,Angélica
It looks like you're new here. Sign in or register to get started.