Need to Update the "Fix Version/s" based on the value of a custom field of a linked ticket

Question

Hi,

We have an issue type, let's say "Mail" and another issue type "Delivery".
The "Mail" tickets are linked to "Delivery" tickets with the inward link "is delivered by".

There is a "select list" field "DT" in the issue type "Delivery" and the field "Fix Version/s" in "Mail".

Requirement-

If the field "DT" is set as "HFIX" (In a Delivery ticket) then the value in the field "Fix Version/s" should be changed to "HFIX" automatically (In the Mail Ticket)
[The "Mail" ticket has "Delivery" ticket as a linked issue]

I'm trying to write a behavior, but not able to achieve that.

Thank You!

Best Regards,
Manish

Petter Gonçalves · Answer

You are welcome, Manish.

Let us know if you still have any other questions.

Manish V · Answer

Hello Peterson,

Thank You Very Much for the explanation.
The option "Field value changed" is available in the Pro Version of the plugin.

Best Regards,
Manish

Petter Gonçalves · Answer

Hello Manish,

I'm not sure if this functionality can be achieved with behaviors, however, I was able to achieve it by using Automation for JIRA - Server Lite App.

If this add-on would be an option for you, here are the steps to configure the automation you want:

- Navigate to your project > Project Settings > Project Automation

- Configure a rule like the one below:

Here's the background of the rule:

- The rule is triggered when the select list field is updated in any kind of operation (Transition, issue edit, etc.)

- If the issue type is Delivery and the select list was filled with HFIX,

- Edit the Fix-version of all the linked issues of Mail type

Let me know if this information helps.