nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Default language / by projects

Saúl Cejudo Córdoba

Hi,

We are a company that has clients in Spain and also in Europe. The language configuration options I see can be set at the system level (default language) and then by the project (help desk for the client).
Our problem is if I configure Spanish as a base language and a project with the Spanish language for notifications everything works correctly:

Welcome message in Spanish
customer portal in Spanish
notifications in Spanish

With the project for an English client, we configure the notifications with default language in English but then:

the welcome message is still in Spanish
this client's portal is still in Spanish
the notifications if they are in the English language (correct)

Our idea would be to differentiate help desks for our clients and that all communication (also portal and welcome message) is in the corresponding language of the client.

Can we do this with jira helpdesk in some way?

Thank everyone in advance.

Best Regards,

Saúl.

Accepted answers

Tansu Akdeniz

Hi @Saúl Cejudo Córdoba ,

For service desk portal translation, there is a paid plugin which I previously used with a success. You can do direct String translation. It may help.

Regards

All comments

Tansu Akdeniz

Hi @Saúl Cejudo Córdoba ,

For service desk portal translation, there is a paid plugin which I previously used with a success. You can do direct String translation. It may help.