We need to confirm whether we can configure "N" number of customers in my jira service desk customer portal. Assume that I have unique email ids of all those "N" customers. Is that each customer can log tickets and their tickets should not be visible to each other? Kindly confirm me the same.
Thanks
Satish
Hello @Satish Kumar Jayaram
Check this link part
You can have as many customers you like.
https://www.atlassian.com/software/jira/service-desk/pricing/variants/variant-0?tab=cloud
their tickets should not be visible to each other, only way your customers can see each other tickets is if they are part of the same organization.
Also, your request participants can see the issue.
https://confluence.atlassian.com/servicedeskcloud/adding-request-participants-732528959.html?_ga=2.216195601.608995082.1558950168-899529972.1531837689
https://confluence.atlassian.com/servicedeskcloud/blog/2016/09/group-customers-in-organizations?_ga=2.136569399.608995082.1558950168-899529972.1531837689
BR, Olga
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