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time issues are in status

Helen Ahlberg

How can I in the Issue Navigator screen enter a JQL question that show me issues in a certain status (and perhaps even the time they have been stuck here?) ?

My problem:

I want to see actual issues that have been in status 'In Progress' for longer than

1 week, 1 mounth, 3 mounts, 6 mounts...

This to be able to, for each and one of them, enter a custom field called 'Root cause' and set this value. We need to know why issues are stucked in this status. When we know the reason we can handle the cause and speed up the process by addressing this "bottleneck".

regards,

Helen

Accepted answers

Pete Singleton

You would need an add-on for this. The "Time in Status" add-on is very useful: https://marketplace.atlassian.com/apps/1211756/time-in-status?hosting=cloud&tab=overview

All comments

Pete Singleton

You would need an add-on for this. The "Time in Status" add-on is very useful: https://marketplace.atlassian.com/apps/1211756/time-in-status?hosting=cloud&tab=overview

Zoryana Bohutska _SaaSJet_

Hi @Helen Ahlberg

You can see actual issues that have been in status 'In Progress' for a certain period of time by using Time in Status for Jira Cloud by SaaSJet.

It can help you to get 7 kinds of reports, witch available as grid and as charts:

Time in status
Assignee Time
Average Time
Status Entrance Date
Time in Status per Date
Status Count
Transition Count

All reports are available for view as charts and for export.
You can try the free version of the add-on at Atlassian Marketplace.

Best regards,
Zoryana
SaaSJet

Helen Ahlberg

Thanks for the tip but we are running on server at the moment.

Zoryana Bohutska _SaaSJet_

@Helen Ahlberg

maybe, this will help you: https://community.atlassian.com/t5/Jira-questions/Time-in-Source-Status-JQL/qaq-p/845588 - JQL

https://community.atlassian.com/t5/Jira-questions/JQL-Time-in-particular-state/qaq-p/988929 - add-ons

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