How can I link issues automatically (on multiple projects)?

Question

Hello,

we would like to link issues on multiple projects with other issues automatically.

Currently we are able to link issues on multiple projects manual, which means a lot of waste of time on long term.

We go through these steps to link issues (taks, subtasks):

1) editing the task

2) clicking on more and on link

3) choosing "relates to" and selecting the correct task, we want it to relate.

Please let us know, if you do have any idea or experience.

Payne · Answer

Just thinking about your general idea, how would a script know which issue to link to?

Ismael Jimoh · Answer

Hi @Workaround12

With regards your request, this cannot be achieved without some script that achieves this and would require an add-on (for example scriptrunner from experience, so have a look at the marketplace to see if there are any other add-ons that can help with this functionality).

What You Do

There are multiple ways to achieve this but the most common ones I have used are:

* Via Workflow Post-Function: You will need to write a script that updates the issue adding the link to the issue you are interested in.
* Via Event Listener: You can listen to an event(e.g. issue created, issue updated) on a specific and trigger the issue link.

Drawback of suggestion is it assumes that the links are always the same because the more varied the issue to link is, the more difficult to automate the above.

Hope this serves as a good start off place.

Cheers.