I am participants in the subtask, I can not see SubTask It

Su Men Wong

1. ¿The participants receive the email, could see subtask and do coments?

Angélica Luz

Hi Su,

Welcome to Atlassian Community!
Although you can enable sub-tasks on a service desk project, this issue type is only used for back-end purposes, it means that it was not made to communicate with customers, only with agents, and as participants receive customer notification, the changes on sub-tasks won't generate a notification for participants.

Regards,
Angélica